The Claude API can automate customer support, document processing, and content workflows at scale. Here's how businesses are actually using it in 2026 — with real examples.

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Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be mental health providers. Jon covers artificial intelligence. He previously led CNET's home energy and ...

Blake has over a decade of experience writing for the web, with a focus on mobile phones, where he covered the smartphone boom of the 2010s and the broader tech scene. When he's not in front of a ...

Anthropic is upgrading Claude's free tier, apparently to capitalize on OpenAI's planned integration of ads into ChatGPT. On Wednesday, Anthropic said free Claude users can now create files, connect to ...

With the abundance of AI chatbots that have emerged over the past several years, we wanted to get an idea of what our readers are using and why. Our most recent poll included many of the most popular ...

You might be trusting AI in ways that can cause serious trouble. I've tested chatbots extensively, and these are 10 tasks I'd never let them handle. I’ve been writing about consumer technology and ...

In our last post, we compared India's new sovereign AI, Indus by Savam, with the behemoth ChatGPT. And to our surprise, the ...

Get the Well Enough newsletter with Harry Bullmore for tips on living a healthier, happier and longer life Get the Well Enough email with Harry Bullmore The poll, commissioned by Vodafone, explored ...

Almost a third of children who use AI chatbots say they would describe the technology as like one of their friends, a survey suggests. AI chatbots are becoming part of daily life for young people, ...