Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

Standardization lowers the total cost of ownership through reduced support costs and encourages collaboration and efficiency between all SCU technology support staff. By leveraging the buying power of ...