Justin Dover is a network administrator at Harpeth Hall School in Nashville, Tenn. He has presented at many conferences, including the Laptop Institute. Running an efficient computer help desk is a ...

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Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

As important as it is to have a great desktop or laptop for work and play, you also need to consider the surface you work or play on. A great gaming desk can make a real difference if you're a gamer, ...

Breakthroughs, discoveries, and DIY tips sent six days a week. Terms of Service and Privacy Policy. After spending countless hours putting together a killer ...

Service desk chatbots and automated request routing are just the beginning. AI- and ML-driven tools will soon tap predictive analytics for better decision making in incident management, demand ...

Computer desks come in a wide range of shapes, sizes, and styles, like standing desks, but L-shaped desks are always a popular choice. These desks offer more workspace and legroom, and smart for ...